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Frequently asked questions

Need help? We are here to answer all your questions. Here you will find answers to common questions about Hola Cash and all our products.

General Questions

What is Sandbox and production?How do I go into a production environment?What does the payment status mean?What it’s the pre-authorization process and why would I use auto_capture = false?

Webhooks

What it’s a webhook?What information is provided by the webhooks?My Webhook is set up in my Hola Merchant portal, but still not getting notificationsHow can I verify my Webhook requests?